The following are additional terms & conditions by which Creative Travel Group, 63 Summerplace Drive, Bluffton, Sc 29909 (“Distributor”), in consideration of a Participant’s/Traveler’s payment, agrees to provide these travel tours. Please read carefully before sending any deposits or payments.
RESERVATIONS: Payment of deposit must be accompanied by a signed reservation form or invoice. Distributor reserves the right to decline, accept, or retain any person as a member for a tour at any time or to change or to withdraw the tour if necessary. All prices are subject to change without notice, prior to a confirmation of order. Written confirmation is mailed upon receipt of required payments.
METHOD OF PAYMENT: Payment should be made to your travel agent or to Creative Travel Group. Our intention is to provide you with the sports package you have purchased, at the price in effect at the time of the booking. Payments must be made in the form of cashier’s check, money order, credit card, or wire transfer. Consent is hereby given to allow the Distributor to process the participant’s credit card for the amount of the agreed package and as such, the participant waives their right to charge back any amounts. The applicable portion of your payment related to air travel will be deposited into escrow. The remaining balance will be used to secure accommodations, transfers, and components of your tour. A late payment charge may be assessed if final payment is not received by scheduled date.
CANCELLATIONS & REFUNDS: All deposits are non-refundable unless specified team does not enter the competition or otherwise directly stated in signed contractual agreement. In the event of a “no show”, the total tour price is forfeited. Except for “major changes” as described below, all payments are non-refundable within 30 days of commencement of package, and no refunds will be made for any portion of the tour price that you voluntarily do not use. In the event of cancellation or postponement of a certain event, Distributor shall not be responsible for accommodations or transportation beyond the scheduled date of a certain event. In the event of a reduction in group size, corresponding deposits of cancelled passenger blocks are non-refundable and non-transferable (e.g. to the balance of the remaining group). The Distributor reserves the right to cancel, as its sole option, any reservation. If a reservation is cancelled without cause attributable to participant, a full refund will be remitted to cancelled party. No refunds will be given in the event the game is rained out. However, participant/client will be able to keep their game day tickets if they so desire. The following are major changes: (1) a change in departure or return date, unless the change results from a flight delay experienced by the air carrier, (2) price increase of more than 10 percent occurring 10 or less days before departure. In no event can we increase your price less than 10 days before departure. If a major change must be made in the tour, we will notify you within 7 days after first learning of the change, but in any event at least 10 days prior to the scheduled departure. If less than 10 days before scheduled departure we become aware that a major change must be made, we will notify you as soon as possible. Within 7 days after receiving notification of a major change, but in no event later than departure, you may cancel your reservation and you will receive a full refund.
CHANGING YOUR RESERVATION: A $75.00 per person fee is charged for any changes made prior to the departure. The Distributor will do its best to accommodate your needs.
DOCUMENTS: When feasible, travel documents are issued two weeks prior to departure. The passenger is responsible for providing proper identification. Contact your travel agent for full details. Passenger(s) denied boarding due to improper documentation will not receive any refund.
INSURANCE: Due to the stringent cancellation restrictions and the risk of lost or damaged luggage, we strongly recommend the purchase of trip, health, accident, auto, baggage, and Cancellation insurance.
RESPONSIBILITY: Hotel, transportation, Rental Car, and Services: In providing this tour, the Distributor, through independent third-party distributors, arranges for certain services and accommodations offered in connection with the tour. The Distributor, its agents, director, officers, and employees shall not be held liable for any claims, actions, cause of action, injuries, damages, loss, delays, or expenses, arising out of or resulting from any of the following: Any act or omission of a third-party contractor supplying services on the tour including, but not limited to, air, land, or water transportation services, any act or omission of any third-party contractor supplying accommodations or event tickets on the tour, quarantine, strikes, force majeure, the failure of aircraft, watercraft, or any other means of transportation to arrive or depart as scheduled, disturbances, government restrictions or regulations, discontinuance or changes in transit or hotel services or any other cause over which the Distributor has no direct control. The accommodations shall be on the run of the house basis. In the event that the services and accommodations set forth in this package can not be supplied for any reason, the only obligation of the Distributor shall be to use its best efforts to supply comparable services and accommodations within the hotel category chosen. Grading of hotels and services on these tours is in accordance with standard industry practice and you, as a tour participant, accept such grading when booking these tours. The rights and remedies made available under this contract are in addition to any other rights or remedies available under applicable law. However, we offer refunds under this contract with the express understanding that the acceptance of any refund or alternate arrangement shall be final. Your booking and execution of this document shall constitute consent to the conditions set forth herein as well as all other terms and conditions of this package. The participant acknowledges these conditions and agrees to hold the company blameless in making the arrangements on his/her behalf, and agrees that restitution or damages, if any are claimed, shall be sought directly from suppliers.
TICKETS TO EVENTS: Tickets to all events will be issued on location unless otherwise stated in writing. For odd numbers or groups of more than two people, tickets can not be guaranteed together, nor can specific rows or sections. If tickets are required prior to said time, a surcharge relative to advance time will be assessed. Upgraded seating may be available upon request at an additional cost. In the event of ticket disruption, Distributor’s sole responsibility and liability is reimbursement of face value of ticket.
NOTICE REGARDING TICKETS: The Distributor obtains tickets for events in various forms and at different time periods. The Distributor is not necessarily in physical possession of admission tickets at the time a booking is made or accepted. Federal regulations govern special event tours whom interstate or foreign air transportation is involved. In situations where the Distributor is not in physical possession of tickets to an event at the time of booking or an equivalent (such as a voucher) or contracts defined by the pertinent federal regulations, booking may not be accepted without a specific written acknowledgement form from the participant, client, passenger setting forth the specific terms and conditions applicable to that tour.
100% SATISFACTION GUARANTEE: The product promoted is available as such. If not delivered, 100% of that portion of the tour will be refunded to the customer.
